VizuaMatix | Powered by Innovation | vxSelfcare
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vxSelfcare

vxSelfcare offers a whole suite of rich, fully-customizable mobile & web apps designed to help businesses conveniently connect with customers.

It’s a war out there. Businesses have to fight for customers who already have a vast variety of choices and they demand instant, personalized services that are easily accessible regardless of location.

To win them over, businesses need to provide an affordable solution that easily places themselves at customer fingertips (or phones!) and minds, which in return gives businesses information about customer needs and behavioural patterns, so that businesses can make smarter, more informed decisions.

Bridge the Gap

The Vision

In an increasingly connected world, vxSelfcare is about making connections that matter and last. It not only gives your customers convenient access to your business, it gives you better access to them, building on your mutually beneficial relationship. A fully-automated 24/7 customer care service powered by AI & deep learning keeps you in touch, and vxSelfcare’s suite of selfcare apps are customized to your business’ and customers’ needs, for a unique solution that grows your business.

CONNECT

Build lasting relationships with customers by being where they need you, when they need you.

 

  • Be easily accessible 24/7
  • Keep your brand top of mind
  • Communicate with customers cost-free

CONNECT

Build lasting relationships with customers by being where they need you, when they need you.

  • Be easily accessible 24/7
  • Keep your brand top of mind
  • Communicate with customers cost-free
2-min-min

KNOW

Get to know your customers with powerful analytics and insights

 

  • Get customer data
  • Personalize your offers
  • Develop need-based products
2-min-min

KNOW

Get to know your customers with powerful analytics and insights

 

  • Get customer data
  • Personalize your offers
  • Develop need-based products
2-min-min

KNOW

Get to know your customers with powerful analytics and insights

 

  • Get customer data
  • Personalize your offers
  • Develop need-based products

GROW

Grow your revenue & your business.

 

  • Reduce costs
  • Attract & retain loyal customers
  • Manage demand & optimize resources

GROW

Grow your revenue & your business.

  • Reduce costs
  • Attract & retain loyal customers
  • Manage demand & optimize resources

vxSelfcare Suite

Be it for the finance, retail or even telecom industry we provide you with mobile apps for iOS and Android, mobile ready web apps or browser extensions, or even a combination of these platforms, fully customisable to suit your business best.

Mobile Apps

Web Self-care

Browser Extensions

Mobile Apps

Web Self-care

Browser Extensions

How vxSelfcare is Distinct from Other Products in the Market

How vxSelfcare is Distinct from Other Products in the Market

Dynamic

Dynamic

Businesses can make changes to the functions & features on the app without needing to release another version to Mobile App stores

Chat Engine

Chat Engine

Artificial Intelligence (AI) powered chat engine answers your customer inquiries 24/7, without a human agent.

Personalization

Personalization

Customize your app’s look and feel with just a few clicks to make your customers feel special

Multi-lingual

Multi-lingual

Speak your customer’s language

Benefits for your business with vxSelfcare

Pay as you grow

Avoid large expenditure upfront with flexible payment models

Secure

Designed for end-to-end secure encrypted data transfer, a secure channel and client-server architecture that protects your customers’ privacy & sensitive business information

Multi-platform

Choose a platform that works best for your customers, whether native iOS & Android apps, mobile-ready web apps, or browser extensions

General & targeted push notifications

Direct customer communication cuts down marketing costs

CRM Integration

Streamline communication and provide your customers with a personalized experience

Dynamic reports

In-depth details of customer usage behaviours

Industry focused features of vxSelfcare

TELCO

  • Provide subscribers with real-time information.
  • Provide accurate balance and outstanding figures.
  • Allow users to recharge/pay bills via credit cards.
  • Provide subscribers with the ability to purchase
    Add-ons/Value added services.
  • Subscribers can easily locate service outlets.
  • Manage service requests.
  • Send promotional information cost-free.
  • Collect network statistics.

TELCO

  • Provide subscribers with real-time information.
  • Provide accurate balance and outstanding figures.
  • Allow users to recharge/pay bills via credit cards.
  • Provide subscribers with the ability to purchase Add-ons/Value added services.
  • Subscribers can easily locate service outlets.
  • Manage service requests.
  • Send promotional information cost-free.
  • Collect network statistics.

TELCO

  • Provide subscribers with real-time information.
  • Provide accurate balance and outstanding figures.
  • Allow users to recharge/pay bills via credit cards.
  • Provide subscribers with the ability to purchase Add-ons/Value added services.
  • Subscribers can easily locate service outlets.
  • Manage service requests.
  • Send promotional information cost-free.
  • Collect network statistics.

FINANCE

  • Provide users with the ability to manage their
    accounts/loans/credit cards
  • Allows users to make payments for various government &
    private sector services
  • Communicate to users about current interest and
    exchange rates
  • In-built financial calculators with the latest interest rates
  • Financial planner for users to keep track of their
    expenditure
  • Analyze user expenditure patterns through collected data

FINANCE

  • Provide users with the ability to manage their accounts/loans/credit cards
  • Allows users to make payments for various government & private sector services
  • Communicate to users about current interest and exchange rates
  • In-built financial calculators with the latest interest rates
  • Financial planner for users to keep track of their expenditure
  • Analyze user expenditure patterns through collected data

FINANCE

  • Provide users with the ability to manage their accounts/loans/credit cards
  • Allows users to make payments for various government & private sector services
  • Communicate to users about current interest and exchange rates
  • In-built financial calculators with the latest interest rates
  • Financial planner for users to keep track of their expenditure
  • Analyze user expenditure patterns through collected data

FINANCE

  • Provide users with the ability to manage their accounts/loans/credit cards
  • Allows users to make payments for various government & private sector services
  • Communicate to users about current interest and exchange rates
  • In-built financial calculators with the latest interest rates
  • Financial planner for users to keep track of their expenditure
  • Analyze user expenditure patterns through collected data

RETAIL

  • Provide users with the ability to browse through the
    product catalogue
  • Allow users to place online orders
  • Consumers can track order progress
  • Analyze time & location based purchase patterns and
    trends
  • Cost effective marketing tools for upselling and
    communicating promotional details
  • Real-time stock/inventory movement details
  • Integrate with SCM to place automatic notifications upon
    reaching inventory pre-order levels

RETAIL

  • Provide users with the ability to browse through the product catalogue
  • Allow users to place online orders
  • Consumers can track order progress
  • Analyze time & location based purchase patterns and trends
  • Cost effective marketing tools for upselling and communicating promotional details
  • Real-time stock/inventory movement details
  • Integrate with SCM to place automatic notifications upon reaching inventory pre-order levels

RETAIL

  • Provide users with the ability to browse through the product catalogue
  • Allow users to place online orders
  • Consumers can track order progress
  • Analyze time & location based purchase patterns and trends
  • Cost effective marketing tools for upselling and communicating promotional details
  • Real-time stock/inventory movement details
  • Integrate with SCM to place automatic notifications upon reaching inventory pre-order levels

RETAIL

  • Provide users with the ability to browse through the product catalogue
  • Allow users to place online orders
  • Consumers can track order progress
  • Analyze time & location based purchase patterns and trends
  • Cost effective marketing tools for upselling and communicating promotional details
  • Real-time stock/inventory movement details
  • Integrate with SCM to place automatic notifications upon reaching inventory pre-order levels

Learn More